Refund Policy
Returns Policy
Our policy lasts 30 days after delivery . If 30 days have gone by since your Delivery, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition it was received with the original bag and/or tag intact
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange send us an email using the Contact Us page and we will arrange a replacement or issue a refund after we have received your item, and confirmed your receipt.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please Contact Us
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please Contact Us
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
To return your product, Contact Us and our customer service representative will respond within 24 hours and provide you a shipping address. Please do not send your item to the address the package was sent from.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
